This Privacy Policy explains how https://pinkpanthers.agency ("Website", "we", "us") collects, uses, shares, and protects information when you visit our Website or contact us.

1. Who we are

Website operator: https://pinkpanthers.agency

2. Information we collect

We collect information in the following ways:

A) Information you provide

• Contact details (such as name, email address, phone number) when you submit a form or request a consultation

• Message content you send us through the Website

B) Information collected automatically

• Device and usage data (IP address, browser type, pages visited, timestamps, referring/exit pages)

• Cookie and similar technology data (see Cookie Policy)

C) Client account-related data (service delivery)
If you become a client and authorize us to support your e-commerce operations (for example, marketplaces such as Amazon), we may access and process limited account-related data as needed to deliver services, such as:

• Store performance data (orders, traffic, conversion, ad performance)

• Product listing content and catalog data

• Support case data and operational logs
  We do not require you to share passwords via email or chat. Where possible, we recommend permission-based access.

3. How we use information

We use information to:

• Respond to inquiries and provide requested information

• Deliver and improve our services

• Communicate about projects, updates, and administrative matters

• Maintain security, prevent fraud/abuse, and debug issues

• Comply with legal obligations and enforce our terms

4. Legal bases (EEA/UK)

If GDPR/UK GDPR applies, we process personal data under these legal bases:

• Consent (for example, when you submit a form or accept non-essential cookies)

• Contract (to provide requested services)

• Legitimate interests (to secure and improve the Website, prevent abuse, and operate our business)

• Legal obligation (when required)

5. How we share information

We may share information with:

• Service providers (hosting, analytics, email, CRM, security) strictly to operate the Website and deliver services

• Professional advisers (legal, accounting) when necessary

• Authorities when required by law

We do not sell personal information.

6. Sub-processors and tools

We may use third-party tools to host the Website, manage inquiries, analyze traffic, and support service delivery. We require providers to protect data and use it only for agreed purposes.

7. International transfers

If data is transferred internationally, we take steps designed to ensure appropriate safeguards (such as contractual protections) consistent with applicable law.

8. Data retention

We retain personal data only as long as necessary for the purposes described above, including:

• Inquiries: typically up to [12-24] months

• Client service data: for the duration of the engagement and a limited period thereafter for compliance, dispute resolution, and recordkeeping
  You can request deletion where applicable (see Section 10).

9. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, but we work to reduce risk.

10. Your rights and choices

Depending on your location, you may have rights to:

• Access, correct, or delete personal data

• Object to or restrict processing

• Withdraw consent (where processing is based on consent)

• Request data portability (where applicable)
  To exercise rights, contact us via https://pinkpanthers.agency

11. California privacy notice (if applicable)

If you are a California resident, you may have rights to know, delete, or correct certain personal information, and to opt out of "sale" or "sharing" (as defined by law). We do not sell personal information.

12. Children

Our Website is not intended for children under 13 (or the age required by local law). We do not knowingly collect data from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

14. Contact

Questions or requests: https://pinkpanthers.agency

2) Terms of Service (English)

Terms of Service
Effective date: [DATE]

These Terms of Service ("Terms") govern your use of https://pinkpanthers.agency (the "Website"). By using the Website, you agree to these Terms.

1. Website use

You may use the Website only for lawful purposes and in accordance with these Terms. We may suspend or restrict access if we reasonably believe there is misuse.

2. No legal, financial, or marketplace guarantees

Information on this Website is provided for general informational purposes. We do not guarantee outcomes, rankings, sales, account health, or approvals by any platform. Marketplace performance depends on many factors outside our control.

3. Services

If you engage us for services, the scope, deliverables, timelines, and fees will be defined in a separate written agreement, proposal, or statement of work. Those documents control if there is a conflict with these Terms.

4. Client responsibilities (important)

If you become a client, you agree that you will:

• Provide accurate and complete information needed to perform services

• Maintain compliance with the policies and terms of any marketplace/platform you use (for example, Amazon policies)

• Not request or instruct us to perform actions that violate platform policies or applicable laws (including review manipulation, deceptive practices, or policy circumvention)

• Use permission-based access where possible and keep credentials secure

5. Intellectual property

All content on the Website (text, design, graphics, logos) is owned by us or licensed to us and is protected by applicable laws. You may not copy, distribute, or create derivative works without permission, except as allowed by law.

6. Feedback

If you submit feedback or suggestions, you grant us the right to use it without restriction or compensation.

7. Third-party links

The Website may link to third-party sites. We are not responsible for their content, policies, or practices.

8. Disclaimer of warranties

To the maximum extent permitted by law, the Website and its content are provided "as is" and "as available" without warranties of any kind.

9. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill arising from your use of the Website.

10. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse of the Website or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Website at any time if we reasonably believe you violated these Terms.

12. Changes to these Terms

We may update these Terms from time to time. Continued use of the Website after changes means you accept the updated Terms.

13. Contact

Questions about these Terms: https://pinkpanthers.agency